These are the world’s best airlines, according to 20 million travellers

Updated on June 22 2017

Qatar Airways has knocked Emirates from its throne to claim the title of World’s Best Airline from the 2017 Skytrax World Airline Awards, which were announced at the Paris Air Show earlier today. This marks the fourth time Qatar Airways has earned this title; last year it occupied the #2 spot. Meanwhile, Qatar’s chief rival, Emirates, fell from the top spot to #4 on this year’s list of the Top 100 Airlines. Singapore Airlines and ANA All Nippon Airways, both of which ranked in the top 5 last year, took the second and third spots, respectively.

world's best airlines Qatar
Qatar Airways in the best airline in the world once again.

Despite all of its recent troubles and negative press, Hong Kong’s flag carrier, Cathay Pacific, fell only one spot to #5, suggesting that the airline is still delivering one of the best flying experiences money can buy, regardless of what the naysayers might claim. Rounding out the top 10 spots are EVA Air, Lufthansa, Etihad Airways, Hainan Airlines, and Garuda Indonesia. You can see the full list of the world’s best airlines here.

world's best airlines cathay pacific
Despite its recent troubles, Cathay Pacific has been ranked as the fifth-best airline in the world.

Given out every year since 1999, the World Airline Awards are based on the votes of nearly 20 million travellers, who cast their votes from August 2016 to May 2017 for the new ranking. Regarded as “the Oscars of the aviation industry”, the World Airline Awards are believed to be extremely accurate due to the independence and transparency of the entire process.

With regards to regional airlines, fliers named Bangkok Airways, Hong Kong Airlines, and Cathay Dragon the three best in the world; Hong Kong Airlines also took the #10 spot on the list of World’s Most Improved Airlines.

Meanwhile, Cathay Pacific ranked fourth for World’s Best Airport Service, took ninth place for World’s Best Cabin Crew, and came in at #8 for the Best Airline Staff in Asia, which measures the overall ratings of frontline staff. Notably, Cathay did not even rank in the Best Inflight Entertainment category, and when it comes to clean aircraft cabins, the carrier slipped from its top position in 2016 to #5 this year.

Cathay Pacific also ranked in the top 10 for the best business and first-class seats and 13th for its premium economy product, though those categories were led by the likes of Etihad, Emirates, Qatar, ANA, Qantas, Air New Zealand, and Lufthansa.

Post image Related: Inside the best business class cabin in the skies

To see the full list of winners in every category, head to the World Airline Awards site.